About us

Candyfloss Stores is an online retailer that specializes in home decor and gifts. They offer a variety of decorative items for the home, including glassware, kitchenware, storage solutions, lighting, bedding, and other decorative items. In addition, they offer a range of gifts for various occasions. Please note that their product offerings may change over time, so it's best to check their website for the most up-to-date information.

Candyfloss Stores is an online retailer that specializes in home decor and gift items. Here are some potential benefits of shopping from their store:

Unique and stylish products: Candyfloss Stores offers a wide range of unique and stylish home decor and gift items that you may not find elsewhere.

Affordable pricing: They offer competitive pricing on their products, which can make it an attractive option for budget-conscious shoppers.

Easy online shopping: Their website is user-friendly, making it easy to browse and purchase products online from the comfort of your home.

Fast shipping: They offer fast and reliable shipping to customers, which means you can receive your order quickly.

Good customer service: Candyfloss Stores has a responsive customer service team that can assist you with any questions or concerns you may have about your purchase.

Ultimately, whether or not you choose to shop at Candyfloss Stores is a personal decision based on your individual needs and preferences. It's always a good idea to read reviews, compare prices, and shop around before making a purchase.

We are located in Baroda in Gujarat, India. We stock all items at our warehouse here and dispatch directly to customers from the warehouse.

For any general queries regarding our products pricing or website, feel free to call us at +91 90330 45026. To report damages, quality issues or wrong product received please email us at support@candyflossstores.com. We are available from Monday to Saturday from 11am to 6pm.

Yes, Please visit out Store locator page

We Get our Products manufactured from India, as well as china, and source product within India also.

For the detailed list of our terms of use, return policy, shipping policy, warranty policy or privacy policy, please click here.

Offers & Discounts

You can sign up for our newsletter in the pop-up to get a special 10% discount. Alternatively, you can check home pages for frequent offers and sales

Usually when you land on our website, there is a popup notification within 10 seconds that asks you to enter your email and subscribe to our newsletter. It also gives you a special discount code that gives you a 10% discount on your purchase. Alternatively, you can scroll down to the bottom of the website and sign up in the footer section.

We do frequent posts on Facebook, Instagram and also occasionally send newsletters regarding new product arrivals and active promotions. The easiest way to stay in touch is by following us on Instagram and subscribing to our newsletter.

Placing an order

No, But we will have soon.

Once you add a product to your cart, your cart drawer slides open and you should be able to see the item(s) added to your cart. You can also open your cart by clicking on the Cart icon on the top right corner. On the cart drawer, click on checkout, fill up your contact information and then select your shipping method and payment method to complete your purchase.

We have the following payment options available:

1. Cash On Delivery (available at most pincodes)

2. Credit Card (including American Express and International Cards)

3. Debit Card, Net banking, UPI or Mobile Wallets

4. Direct bank transfer via NEFT or IMPS

5. Transfer to our Google Pay or PayTM account

If you are facing a payment issue during the checkout, try again after a couple of hours and if you are still not able to complete the transaction online, please contact us via phone at +91 90330 45026 or send us mail at support@candyflossstores.com and we’ll work on resolving your issue.

Yes, as we store all your wishlist and order details there for your future use

The order acknowledgement email or SMS/Whatsapp is sent to you as soon as you complete the order. If for some reason the email or SMS/Whatsapp does not get delivered to you, it is possible that the information you entered might have been incorrect. Please contact us via phone at +91 90330 45026 and we’ll check and update your information accordingly.

Since we stock all products at our warehouse, many items come in and out of stock quite frequently. You can always reach out to us to check when we would be getting more stock and we can provide you information on if and when we would be getting more stock for that item. In some cases, we also allow pre-orders to be placed for particular items that we know would be coming in stock soon, also keep checking website as we may add the badge with "Restock/ back in stock".

Yes, The limit is of 5000 max for cash on delivery order.

Yes you can definitely get a GST invoice if you have a registered business. Once you place the order, please send us an email at support@candyflossstores.com with your order number and GST details within 24 hours. Once the order has been delivered to you, we would send you the GST invoice via email.

When you are completing your purchase and have selected your shipping preference, on the payment page there is a section to enter ‘Gift card or discount code’. In that section, you can enter the discount code or the gift card code and apply it. The total amount will be adjusted accordingly.

While you cannot combine 2 discount codes for any order, you can definitely apply a discount code and then use your gift card along with it.

Yes, we can add a gift note for your order. To request a gift note please enter your note when placing the order or send us an email to support@candyflossstores.com with the order number and the note required. We do not charge any additional fees for the gift note.

If you select to pay online, you are redirected to our payment processor’s secure portal. All payment information is securely collected via our payment processor directly. Our website does not collect or store any credit/debit card details or any other payment information which is entered by you while completing your transaction. We also do not collect nor have access to your account password which is protected by a secured platform

Usually you can cancel your order within 4 hours of placing it. You just need to inform us via phone, Whatsapp or email - we are available Monday to Saturday from 9am to 6pm. If you had paid for the order online and we have not yet dispatched your order, we can process a full refund back to your payment method. If your order has already been dispatched, we might not be able to cancel it.

Unfortunately, invoices are mandatory due to government regulations.

Shipping and Tracking

Most orders are dispatched within 24 hours of receiving the order. Most express shipping orders placed before 2pm are shipped the same day. Orders received on Public Holidays, Saturday evenings or Sundays are processed on the next working day.

Based on the pincode and payment method, we use multiple renowned courier services to deliver packages across India. If you have a specific preference out of these couriers, feel free to mention in the order notes or inform us once you have placed your order.

Most Express Shipping orders are delivered within 3 working days and Standard Shipping orders are delivered within 5 working days.

While we try our best to ensure all express orders are delivered within the mentioned time frame, if there is a delay with your express shipping order because of the courier company, please inform us and we would provide you a refund for the express shipping charges once the package has been delivered to you.

All shipments are packed and dispatched from our warehouse in Baroda, Gujarat - India

Once your order has been dispatched you would receive an email or SMS/Whatsapp notification with the tracking information, Also you can login to your account and see Track option in your orders page. If you face any difficulty finding the tracking information, please feel free to contact us via email or Whatsapp.

No, As of now that is not possible

We do charge Rs 100 as shipping fee if the order value is below 999, and its free for order value above 999 for our standard shipping service. If you would like to receive your package urgently and would like to opt for the Express Shipping service, then we charges will be mentioned on checkout page.

There are no hidden charges or fees. The price you see on our website when checking out is the final price inclusive of taxes. Since all international products are already imported and stocked at our warehouse, you do not have to deal with any import formalities or duties.

For Cash on Delivery orders, someone would need to pay the due amount and can then collect the package on your behalf. For prepaid shipments, the courier representative might ask for address proof or require a telephonic confirmation from you to deliver the package to a relative or neighbour.

No, the shipment cannot be opened before accepting and paying for the package as these are standard defined rules for our courier partners. You need to make payment and accept the package and only then you can open and check in the inner contents. Open deliveries are not allowed by any of our courier partners. Also, if there is any damage after you have opened the package, please do not return the package back to the delivery person and instead please contact us so that we can resolve the issue.

All damages and quality issues need to be reported to us within 24 hours of receiving the package. Please contact us via phone, Whatsapp or email and we’ll ensure the issue is resolved as soon as possible. And yes not to forget to take a unboxing video for proof

No, currently we only deliver packages within India and might launch in different parts of world in near future.

Returns and Exchanges

For a detailed explanation of our return policy, please click here.

Once we have received confirmation from qc team to initiate the return, we would schedule the reverse pickup and it would usually be collected within 1 to 2 working days.

That depends on your location. We are based in Gujarat and most return shipments reach us within 3-5 working days. In some instances, there may be delay in the return package based on local restrictions or general transit delays.

After all QC is done, it may take upto 10 days

We try our best to curate products that suits to all, but as of now we dont have return policy, until and unless product is received damaged or wrong product shipped

Bulk Orders

Our products are simply awesome and buying one is just not enough! You can place bulk orders by feeling details here, or contact us at support@candyflossstores.com or +9190330 45026

Candy floss gift cards

The Candy floss Gift Card is the Perfect Gift for birthdays and anniversaries: give it to someone you love, and let them choose the perfect gift for themselves! The Candy floss Gift Card is available in the following denominations currently- Rs.1000, Rs.2500, Rs.5000, and Rs.7500.

Head to this URL to pick your perfect gift:

We can share the Gift Card via email only. We do not provide a physical gift card.

You can use the Gift Card to buy any product available on www.candyflossstores.com. However, you cannot combine any other discount code along with the candy floss Gift card code on the same order.

There is a code mentioned on each of our Gift cards.

Select the items you want to purchase. When you head to the Payment page, enter the Gift Card code in the ‘Discount Code’ box given and click on ‘Apply’.

All Gift cards have a one-year validity period. Any unused funds in an expired gift card cannot be claimed later.

Yes, you can. Once you use it partially, you will get an email confirming your card balance amount but the validity period will remain one year from the date of receipt of the original gift card.

No, you cannot redeem your Gift Card for cash. It can only be used to purchase products listed on www.candyflossstores.com

Yes, it is treated as an order item and shipping charges are included in the same way as other products on our website.